WHAT WE DO
From developing value propositions to creating long term strategic plans, from leadership development to customized training, we work with a variety of clients across industries to help them crystalize who they are, articulate what they do and find ways to do it better.
STRATEGY & ORGANIZATIONAL CHANGE
Clients often bring us in when they’re facing major industry change, a turnaround, big new opportunities or significant organizational shifts. We work swiftly to help them make order from chaos, to simplify what is complex (and sometimes overwhelming) and we do it in a way that creates hope, optimism and organizational "fingerprints." We work closely with decision-makers to articulate, imagine and bring to life the change they desire.
TRAINING TO DRIVE IMPACT
From “How to Think Like a Marketer” to “Putting Strategic Thinking To Work” to “How To Write A Business Plan,” we create and deliver custom training to help our clients drive the change they desire. Based on core principles from academia, the school of hard knocks and our unique perspective, we customize modules to make the most impact at whatever level in the organization change is needed.
ELEVATING SERVICE
With decades of experience in service-related industries, we are passionate about the positive human connection that both drives and results from a world-class service relationship. We've worked across restaurants, retail and industry associations to help organizations understand and commit to a compelling service vision and then connect that vision to specific behaviors, resulting in happier team members and happier customers.
CREATIVITY & INNOVATION
Innovation in an organization is the application of creativity in a way that moves the business forward. Sometimes, the organization needs help firing up the imaginations of its team and sometimes they need help developing a process or applying the outcome of their creative efforts. We are delighted to help people tap into their own creative firepower and are proud Master Practitioners and the chief shepherds of The Five Faces of Genius model for creativity and innovation.
In addition to our custom training, there are many behavior, creativity and style tools that are great for helping teams maximize the power of the entire team. We're certified in many of them and we're big believers in many others. Talk to us about which one might be right to achieve your objectives.
