"Ask Good Questions"

Lots of people do... so we try to answer some of them. 

Check out our Jane on Quora.com to read some thinking on creativity, mentoring, customer service, international travel, and a few other subjects that strike her fancy.

SECRET SERVICE?

Why is delivering great service such a hard thing to do?  What are the secrets are the companies who do it well?  What can you do today to improve your customer relationships? Here are some thought starters.

WHO BUYS COFFEE?

Sometimes we get surprised by the most basic questions at a time where if we do the wrong thing we might be thrown off our game.  Here's an answer to one we've heard many a time... finally answered.

LONDON FAux PAS?

Getting ready to visit Jane's favorite city in the world?  Someone asked about "cultural faux pas" (which she is fairly sure she is still making).  Here are some thoughts from a London groupie.